Warranty

FOR ALL WARRANTIES * Warranty may be voided for any product which has been damaged due to negligent or faulty use, alteration, maintenance, storage or handling by the user. Any specific issues regarding a Ridavo product with which a customer is not satisfied will be reviewed on a case-by-case basis.

We stand by the strength, design and build quality of all our products and offer the following warranty.

How long is the warranty and what does it cover?

The warranty is valid for a period of six months from the date of purchase. The products are manufactured to meet our high-quality standards. In addition, the products are also covered by our warranty against any manufacturing defects. It covers fitting, stitching and adhesives. To submit a complaint, please use the form on this page.

What is not covered by the warranty?

We offer a 6-month limited warranty for our products, which covers one-time replacement of the same product during the warranty period. Within 6 months from the date of original purchase, if you discover a fault with your item(s), please take pictures of the defect and contact us right away. We will work with you to guarantee your satisfaction. Limitations of our Warranty:

Any damages caused by accidents or unauthorized modifications are not covered by our warranty.

No refund can be claimed after the 6-month warranty.

If your product(s) is discontinued or out-of-stock, it may be replaced by a similar option.

How do I submit a complaint/warranty request?

If you wish to submit a complaint about a product, please fill in the form adding the following:

NOTE: Original Proof of Purchase is required to invoke this warranty.

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