Privacy Policy

We at RIDAVO know that you as a user (‘You’, ‘Your’, ‘User(s)’) care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting or using our website (www.ridavo.com) and domain name, and any other linked pages, features, content, or any other services we offer from time to time by using the Services / Products (as defined in our Terms of Service ) in any manner, you acknowledge that you accept, and are subject to, the practices and policies outlined in this privacy policy.

Third Party Sites

You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details. Notwithstanding anything to the contrary, the Website shall not be held responsible for any loss, damage or misuse of the information provided by You.

Disclosures of your Information

We may share your information collected from ‘You’ with our affiliates, employees, agents, service provider, sellers, suppliers, banks, payment gateway operators and such other individuals and institutions like judicial, quasi-judicial law enforcement agencies to: correlate related or multiple accounts to prevent abuse of our services; to resolve disputes & troubleshoot problems measure consumer interest in our products and services in order to make delivery of the product to you (for example to our courier or supplier) optional online surveys facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity; However, if such a transaction occurs, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

We may also use your information in order to manage the Website, collect payment from you, enable you to subsequently use parts of the Website, detect any fraud or Website abuses, send you information relevant to the Website or our products, and in case we have any queries.

Payments that you make through the Website will be processed by PhonePe, a company registered in Mumbai, India. Further, we identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.

Security

You hereby represent and warrant to the Website that: All information derived from in relation to You are true, correct, current and updated. All information given does not belong to any third party, and if they do belong to a third party, you are authorized by such third party to use, access and disseminate such information.

The information shares shall not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information as long as we are either required to by law or as is relevant for the purposes for which it was collected to any third party that makes a legally-compliant request for its disclosure; we will not disclose your personally identifiable information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed You to our website.

Please note that we may share your personal details with fraud prevention or credit reference agency for conducting anti-fraud checks. Please note that in this process no credit check is performed and your credit rating remains unaffected. However, you shall indemnify and hold harmless the Website and each of the Website’s officers, directors, contracts or agents and any third party relying on the information provided by You in the event You are in breach of this Policy.

Changes to Privacy Policy

This Privacy Policy is effective as of 01-03-2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We may change this Privacy Policy at any time. The revised Privacy Policy is effective immediately when posted on the Website. Hence, it is the responsibility of each user to review the website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy.

Your Consent

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We collect personally identifiable information, which includes but is not limited to names, email addresses, phone no etc. which related to You in the manner set out in this Privacy Policy.

We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with You. We shall use the information collected from You in accordance with applicable laws including but not limited to the Information Technology Act, 2000 and the rules made there under and use the data only for the purpose of completing the transaction or for purposes as may be required under the laws.

Customer Support

For any grievances/ comments / feedback / suggestions / queries, the user may write to our grievance officer, Gunjan Saini, Business Lead, Operations. The coordinates are mentioned below:

RIDAVO
Email: [email protected]
Time: Mon – Fri (9:00 – 18:00)

Last Updated on October 10th, 2022

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